shipping: how long does it take?
são paulo capital: same-day or next-day via motoboy. são paulo state: 1 to 3 business days via correios sedex. other brazilian states: 3 to 7 business days via correios sedex.
returns: can I return a piece?
full refund within 7 days of delivery if the piece isn't as described. since most pieces are one-of-one (limited, traveled), we recommend checking measurements carefully before ordering.
what's the difference between limited, selected, traveled, and studio made?
limited: carefully chosen secondhand pieces, one-of-one, never restocked. selected: a trusted curation from emerging and established brazilian brands. traveled: pieces sourced internationally, hard to find locally. studio made: exclusive in-house handmade creations.
how is condition graded?
every secondhand piece is rated novo (new/unworn) or usado (used), with any imperfections noted plainly in the product description. we authenticate any piece that doesn't already have certification before it's listed.
how do I pay?
cards and pix are accepted at checkout.
are selected pieces made to order?
some selected pieces are made to order rather than ready-to-ship: this is noted directly on the product page, along with the expected timeframe.